Salesforce admin work, without the headcount
Daily ops, user management, release hygiene, and post-launch improvements, handled by certified Salesforce admins on retainer. Stop hiring full-time admins; we cover it.
System Management Challenges
Slow response to user requests and issues
Security vulnerabilities from outdated configs
Underutilized features cost you money
No proactive optimization or monitoring
Optimized Salesforce Platform
Same-day resolution of user requests
Proactive security updates and compliance
Maximize ROI with feature optimization
24/7 monitoring prevents issues
Results That Speak
Numbers that showcase our commitment to excellence
Everything You Need
Powerful features designed for your success
User Management
Provisioning, roles, permission sets, and SSO. Off-boarding runs the same week, not whenever someone remembers.
Security Updates
Critical patches, MFA enforcement, and quarterly compliance review against your security baseline.
Data Quality
Dedup rules, validation rules, and field-level audits. Stops the slow rot that breaks reports in year two.
Platform Optimization
Quarterly review of unused licenses, redundant flows, and slow reports. We tell you what to retire.
Salesforce administration, as a managed service
A certified Salesforce admin is a $90 to $130k full-time hire. Most orgs don't need one full-time, but they do need someone who knows what they're doing. Our Salesforce administration service gives you certified Salesforce administrators on retainer: daily ops, user management, releases, quarterly reviews. Pay for the hours you actually use.
What's included
User provisioning, security, automation tuning, data hygiene, sandbox refreshes, release coordination, and quarterly platform reviews. Our Salesforce certified administrators chain withconsulting anddevelopment when a project comes up that's beyond admin scope. Same firm, no new vendor onboarding. Same coverage works post-Salesforce implementation and ongoing support.
Daily Administration
- User management, permissions, and security configuration
- Custom object, field, and workflow configuration
- Report and dashboard creation and maintenance
- Salesforce data migration and data quality management
Platform Optimization
- Sales Cloud and Service Cloud optimization
- Process automation with Flow and Process Builder
- Platform health checks and performance monitoring
- Release management and sandbox coordination
Why teams pick us for admin work
Most admin services are body-shop staffing. Ours is closer to an outsourced admin team: the same people week to week, who learn your org and stop treating every request as a fresh ticket. Our Salesforce certified administrators cover all the cloud products in your stack:Commerce Cloud,Experience Cloud,Einstein 1 Platform.
Engagements range from a few hours a week to full embedded admin coverage. If something comes up that's beyond admin scope, we route it toconsulting ordevelopmentSame firm, same SLA.
Our Proven Process
A structured approach that ensures success every time
Onboarding
Comprehensive audit of your Salesforce org and documentation
Optimization Plan
Create roadmap for security, performance, and feature improvements
Ongoing Support
Daily monitoring, user support, and configuration changes
Quarterly Reviews
Regular health checks and optimization recommendations
Release Management
Test and deploy Salesforce seasonal releases safely
Onboarding
Comprehensive audit of your Salesforce org and documentation
Optimization Plan
Create roadmap for security, performance, and feature improvements
Ongoing Support
Daily monitoring, user support, and configuration changes
Quarterly Reviews
Regular health checks and optimization recommendations
Release Management
Test and deploy Salesforce seasonal releases safely
Real Implementation, Real Results
See how we helped a healthcare network transform patient care with Salesforce Health Cloud
The Challenge
A regional healthcare network with 12 facilities struggled with fragmented patient data across legacy systems. Care coordinators lacked visibility into patient history, leading to delayed treatments, duplicate tests, and poor patient satisfaction scores (62% CSAT). Their existing CRM couldn't handle HIPAA compliance requirements.
Our Solution
We implemented Salesforce Health Cloud with Patient 360 view, integrating 3 EHR systems and creating unified care plans. Our team built custom Lightning components for care coordination workflows, automated HIPAA-compliant patient communications, and integrated with their scheduling and billing systems. We migrated 2.5M patient records with zero downtime.
Implementation Highlights:
The Results
"IDEfforts' Health Cloud implementation gave us complete patient visibility across our network. Care coordination improved dramatically, and our patient satisfaction scores reached all-time highs. The team's healthcare expertise was evident throughout the project."
Hire Senior Salesforce Developers Directly
Need a dedicated developer or pod billed monthly or hourly? Skip the project model. Vetted profiles, NDA Day 1, 1-week risk-free trial.
Frequently Asked Questions
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