Terms of Service

1. Acceptance of Terms

By accessing and using the IDEfforts website (idefforts.com) and services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you may not use our services.

2. Services Description

IDEfforts provides Salesforce consulting, implementation, development, integration, and related professional services. Specific service terms, deliverables, timelines, and pricing are defined in individual service agreements or statements of work.

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code, viruses, or malware
• Attempt unauthorized access to our systems
• Use automated systems to scrape or collect data
• Impersonate any person or entity
• Interfere with or disrupt our services

3.2 Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Intellectual Property Rights

4.1 Our Content

All content on this website, including text, graphics, logos, images, software, and design, is the property of IDEfforts or its licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 Your Content

By submitting content to us (e.g., through contact forms or communications), you grant IDEfforts a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for the purpose of providing our services.

4.3 Work Product

Intellectual property rights in work product created as part of our services are governed by the applicable service agreement or statement of work.

5. Professional Services Terms

5.1 Service Agreements

Specific terms for professional services will be outlined in separate service agreements or statements of work, which will include:

• Scope of work and deliverables
• Timeline and milestones
• Fees and payment terms
• Confidentiality obligations
• Intellectual property ownership
• Warranties and limitations

5.2 Client Responsibilities

Clients are responsible for:

• Providing timely access to systems, data, and personnel
• Making decisions and providing approvals within agreed timeframes
• Ensuring data backups before implementation work begins
• Compliance with Salesforce licensing and usage terms

6. Payment Terms

Payment terms are specified in individual service agreements. Generally:

• Invoices are due within 30 days of receipt unless otherwise specified
• Late payments may incur interest charges
• Work may be suspended for non-payment
• All fees are exclusive of taxes

7. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information exchanged during the course of our relationship. Confidential information includes business data, technical information, and any information designated as confidential.

This obligation does not apply to information that: (a) is publicly available, (b) was known prior to disclosure, (c) is independently developed, or (d) must be disclosed by law.

8. Warranties and Disclaimers

8.1 Service Warranties

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards.

8.2 Website Disclaimer

THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IDEFFORTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO THESE TERMS OR USE OF OUR SERVICES.

Our total liability for any claims arising from or related to our services shall not exceed the fees paid by the client for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless IDEfforts, its officers, employees, and agents from any claims, damages, or expenses arising from: (a) your use of our services, (b) your violation of these terms, or (c) your violation of any third-party rights.

11. Termination

We reserve the right to terminate or suspend access to our website and services at our discretion, without notice, for conduct that violates these terms or is harmful to other users, us, or third parties.

Service agreement termination terms are specified in individual contracts.

12. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites. Use of third-party services is at your own risk.

13. Salesforce Partnership

IDEfforts is an independent Salesforce consulting partner. We are not an employee, agent, or representative of Salesforce, Inc. Salesforce® and related marks are trademarks of Salesforce, Inc.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Gujarat, India, without regard to conflict of law principles.

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

Before initiating legal proceedings, parties agree to attempt resolution through good faith negotiation.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and IDEfforts regarding use of our website and services.

18. Contact Us

If you have questions about these Terms of Service, please contact us: