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CRM · Zoho Bigin

Bigin, set up to actually get used.

Pipeline-first CRM for small teams: lightweight, mobile-first, and tuned to your sales motion.

Zoho Bigin is the right answer when full Zoho CRM is too much. We set up pipelines, simple automation, and the integrations a small team actually needs, and we'll tell you when it's time to graduate to Zoho CRM instead of fighting Bigin's limits.

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01What we deliver

Beyond out-of-the-box Bigin.

01

Implementation & Setup

Bigin configured around a small team: fields, layouts, users, and roles. Live in days, not weeks, without over-engineering.

02

Pipeline Design

Multiple pipelines by product or motion, stage criteria, and required fields. Pipelines that match how your team actually sells.

03

Toppings & Automation

Bigin's Toppings (workflows, signals, telephony, email templates) configured for your motion. Lightweight automation without bloat.

04

Email, Calls & Meetings

Email sync, telephony, meeting scheduling, and activity tracking, so reps' daily work updates Bigin automatically.

05

Mobile-First Setup

Bigin's mobile app configured for field reps: layouts, signals, and offline workflows tuned for on-the-go selling.

06

Integration & Sync

Zoho ecosystem (Books, Campaigns, Desk), Microsoft 365, Google Workspace, and key SMB tools via marketplace or custom integrations.

07

Migration to Bigin

From spreadsheets, Pipedrive, HubSpot Free, or other small-team CRMs. Data quality, dedup, and clean mapping into Bigin's model.

08

Bigin to Zoho CRM Path

Plain advice on when you've outgrown Bigin, and a clean migration to Zoho CRM when the time comes, without losing history.

09

Admin & Ongoing Support

Lightweight retainer for admin, occasional new builds, and check-ins as the team grows.

02Why us

Why teams hire us for Bigin.

Right-sized engineering

We don't over-build Bigin. Most SMBs need pipelines, a handful of automations, and clean email/call sync. We deliver exactly that.

Honest edition guidance

Free vs. Express vs. Premier. We recommend the edition you actually need based on pipelines, users, and Toppings. No edition inflation.

Honest about Bigin's limits

Bigin is pipeline-first by design. We tell you up front when a use case belongs in Zoho CRM instead of forcing it into Bigin.

Cross-Zoho fluency

Bigin pairs well with Zoho Books, Desk, and Campaigns. We wire the cross-app flows that make Bigin feel bigger than it is.

03How we engage

From discovery to live.

01

Discovery & audit

Short workshops with the small team. We map the sales motion, current tools, and what's worth automating vs. leaving manual.

02

Design & spec

Pipelines, fields, Toppings, integrations, and reports, designed with you and signed off before any build.

03

Build

Configuration, Toppings, integrations, and any custom Deluge where appropriate. Test environment, UAT with the team.

04

Train & launch

Admin and rep training, mobile walkthrough, runbooks. Adoption support during cutover, not over the wall.

05

Ongoing optimization

Lightweight retainer for admin and new builds. When you outgrow Bigin, we plan the move to Zoho CRM.

04FAQ

Common questions.

Zoho Authorized Partner application is in progress. Meanwhile our team's Zoho certifications and production builds across Bigin and the wider Zoho suite back the capability.
Bigin is pipeline-first and built for small teams that find Zoho CRM heavy. If you need custom modules, complex automation, or wide cross-team workflows, Zoho CRM is the right call. We'll tell you straight.
Yes, and we do it cleanly. Pipelines, contacts, deals, activities, and history move with you. We'll plan the cutover so the team doesn't lose momentum.
Bigin engagements are usually fixed-fee for setup and a lightweight monthly retainer for support. We share the scope and assumptions before you commit.
05Next step

Let's scope it.

30-minute consultation. We map your workflow, recommend the right path: and tell you honestly whether it's the right fit.